Shipping Policy

 

Last Updated: October 7, 2026

At Yesfi, we aim to provide a reliable and transparent shipping experience for every customer.

 

1. Order Processing

Orders are normally processed within 1–3 business days after payment is successfully confirmed. Orders are not normally processed on weekends or U.S. federal holidays.

Processing times may occasionally be longer during holidays, promotional periods, or periods of unusually high order volume.

 

2. Shipping Time

After an order has been processed, standard delivery to addresses within the United States generally takes approximately: 5–10 business days. Delivery times are estimates and are not guaranteed delivery dates. Actual delivery time may vary depending on the destination, carrier, weather, holidays, carrier delays, and other circumstances outside our reasonable control.

 

3. Shipping Charges

Available shipping options and applicable shipping charges will be displayed during checkout before the customer completes the purchase. If a product qualifies for free shipping, the applicable free-shipping offer will be clearly displayed on the product page or checkout.

 

4. Order Tracking

When tracking information is available, we will provide the customer with a tracking number or tracking information through the email address provided during checkout. Tracking information may take some time to become active after the carrier receives the package.

 

5. Incorrect or Incomplete Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order has not yet shipped, please contact us as soon as possible if you need to correct your shipping information. Once an order has shipped, we may not be able to change the delivery address.

 

6. Delayed or Lost Packages

If your package appears to be delayed, please contact us so we can assist you. If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or the carrier. We will work with the customer and carrier where appropriate to investigate delivery issues.

 

7. Damaged Packages

If your order arrives damaged, please contact us as soon as possible and provide photographs of the damaged packaging and product. We will review the situation and provide the appropriate next steps.

 

8. International Shipping

Unless specifically stated on the product page or during checkout, Yesfi currently focuses on shipping orders within the United States.

 

9. Contact

For shipping questions, please contact:

Yesfi
Email: support@yesfi.store
Phone: +1 (510) 480-0585